Welcome to Mills Family
Where care meets comfort and dignity in our three beautiful care homes
At Mills Family, exceptional care goes beyond meeting everyday needs. We create welcoming environments where residents can enjoy excellent food, beautiful surroundings, meaningful companionship and personalised support that helps them live each day with comfort, dignity and independence.
Our homes offer a full range of services, including nursing care, residential care, and respite care, as well as specialist dementia care and support for a variety of other conditions.
Mills Family is proud to uphold the highest standards of care, and our reputation for excellence is built on years of dedication and hard work. We follow the Care Quality Commission (CQC) guidelines, which provide the benchmark for all our services, and we are proud to implement the St Christoper’s Hospice Framework for palliative end-of-life care, ensuring the utmost dignity and comfort for our residents.
Our highly trained team of professionals is always available to meet both the medical and emotional needs of residents, from everyday healthcare to more complex care.
Choice is a vital part of our ethos. Before you decide, we encourage you to visit and compare our homes, so you can be certain you’re making the right choice for your loved one.
From our dedicated care team, who are always happy to help, to our extensive social programmes that include garden parties, outings, and varied entertainment, we ensure that every resident has the freedom to enjoy their days in a way that suits them.
Get more information about the services we offer, our facilities, and how we can support you and your loved ones.
At Mills Family, care and support are at the heart of our operations. With us, you get:
Families are an important part of life at Mills Family, which is why we believe communication should always be open, honest and reassuring. From the first enquiry through to everyday life in our homes, we work closely with residents and their loved ones to ensure everyone feels informed, involved and confident in the care being provided.
Regular updates, care reviews and ongoing conversations allow us to respond to changing needs while giving families complete peace of mind. By building trusted relationships based on openness and respect, we create a partnership where residents receive the best possible support and families always know they have someone to turn to.
Exceptional care begins with exceptional living. From restaurant-quality dining and freshly prepared, nutritious cuisine to personalised care, enriching experiences and meaningful companionship, every detail is thoughtfully considered to support wellbeing and create a true sense of home.
Our talented chefs prepare delicious, freshly made meals using high-quality, locally sourced ingredients wherever possible and are always happy to create alternative dishes to suit individual tastes, dietary requirements and cultural preferences. Private dining spaces are also available for celebrations and special occasions, allowing residents to enjoy meaningful moments with family and friends.
Our beautifully maintained gardens are among the most treasured features of our homes. Designed to be enjoyed throughout every season, these expansive outdoor spaces provide a peaceful sanctuary where residents can stroll along landscaped pathways, unwind amongst colourful planting or simply relax with a cup of tea surrounded by nature.
More than just attractive surroundings, our gardens actively support health and wellbeing. Fresh air, gentle exercise, sensory planting and seasonal colour all encourage relaxation, promote physical activity and create opportunities for meaningful conversations and shared moments outdoors.
Life at Mills Family is about far more than receiving care. We believe every resident should continue enjoying the activities, relationships and experiences that bring purpose, confidence and happiness. Our carefully planned programme supports physical wellbeing, cognitive stimulation, creativity and meaningful social engagement.
From music sessions and craft clubs to gardening, outings, reminiscence therapy and seasonal celebrations, there’s something for everyone to enjoy. Residents always have the freedom to choose how they spend their time, whether joining group activities, pursuing a favourite hobby or simply sharing quality moments with loved ones.
Every resident is unique, which is why every care plan is too. Before moving into one of our homes, we take time to understand each person’s medical needs, daily routines, interests, life experiences and personal preferences, allowing us to create truly individual support that evolves over time.
Working closely with residents, families and healthcare professionals, our team regularly reviews care plans to ensure they continue to reflect changing needs while promoting independence, dignity and choice. This person-centred approach helps every resident feel respected, understood and supported in living life their way.
From the moment a resident joins us, we collaborate closely with them and their family to develop a tailored care plan that covers everything, from medical requirements and daily routines to food preferences and personal interests. Your care is always delivered your way, and we review plans regularly to adapt to changing needs, ensuring comfort, dignity, and continuity at every stage.
Discover how our bespoke care services can meet the needs of your loved one. Reach out to us today at care@millscare.co.uk or schedule a visit to learn more about our services!
